How to know if you can trust an AI’s answer to your question
A practical starting point for examining the answers AI gives us.
Public essayWriting
Knowledge. Judgment.
What comes next.
Essays and research on AI, learning, institutional change, and access to knowledge.
Start here · The Conversation
How to know if you can trust an AI’s answer.
Before an answer becomes a decision, take a closer look at what it says and how you would check it.
Read the essaySelected writing
How Higher Ed Can Adjust to the AI-Answer Economy
What answer-first information means for education, research, and institutional decisions.
Public essayTrump’s attack on libraries was predictable. Its consequences could be devastating
On libraries and public access to knowledge.
Public essayThe CARE approach for academic librarians
Classify, assess, review, and enhance AI answers before relying on them.
Framework & practiceFrom Prompt to Agentic AI: The PASTAS Checklist for Context Engineering
Design the context in which AI agents act.
Framework & practiceThe University of Virginia Archival AI Protocol, v1.1
Conditions for AI access to and use of archival collections.
Framework & practiceThe AI Answer Economy in Education and Research: Definition, Scope, and Claims
A definition of the answer economy and claims that can be examined in practice.
Research & policyMemory Without Origin
Why research libraries and archives need governance infrastructure for the AI training era.
Research & policyAI Literacy for All: A Universal Framework
Five components and four progressive levels, with rubrics for developing AI literacy.
Framework & practiceArtificial intelligence regulation matures: Landscapes of the USA, European Union, and China
A comparative examination of AI regulation and its implications.
Research & policyAI Literacy: A Guide for Academic Libraries
Practical directions for developing AI literacy in academic libraries.
Research & policyEvaluating AI literacy in academic libraries
A survey study with a focus on U.S. employees.
Research & policyTransforming academic librarianship through AI reskilling
Findings from the GPT-4 exploration program.
Research & policyThe CLEAR path
A framework for enhancing information literacy through prompt engineering.
Framework & practiceAI policies across the globe
Implications and recommendations for libraries.
Research & policyThe Art and Science of Prompt Engineering
A new literacy in the information age.
Research & policyAI has a hidden water cost: Here’s how to calculate yours
Making the environmental costs of AI use easier to examine.
Public essayIs using AI tools innovation or exploitation? 3 ways to think about the ethics
Three perspectives on the ethical choices surrounding generative AI.
Public essayUniversities need to help improve AI-driven internet searches
The role of universities in helping people engage with AI-mediated information.
Public essayThe cost of success: Exploring the impact of textbook costs at a Hispanic-serving R1 institution
Research with Jordan and Surbaugh on educational access and affordability.
Research & policyWhat makes a leader?
Research with Mallon and Coleman on leadership, organizational vision, and job engagement.
Research & policyThe factors significant to the introduction of institutional open access policies
Two case studies of R1 universities and the institutional development of open access policy.
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